New Terms of Service: Effective 19th May 2021

Apr 21 2021

Not your usual feature update, but we'll be updating our Terms of Service, effective 19th May 2021*:

For all individual users, the following terms will apply, both replacing the existing terms:

For all organisations and organisation users, the following terms will apply, extending the above terms:

We realise this is a grand undertaking, but please ensure that you read these terms carefully, as with all legal documentation. If you disagree with the content, you'll need to cancel your individual or organisation accounts; but we really hope that won't be necessary, as we'll explain next.

This is a complete revamp of our primary legal agreements between us (Cloudsmith) and you (the Users and Organisations) that we provide a service for. The intention was to finally bring all of these up to the expected level of privacy and security standards required for a service such as ours.

So some things in short to note:

  • Our mission is to "Be Good, Do Good" and ensure that this influences all aspects of our policies.
  • When engaging our lawyers, we asked them to ensure that the new terms didn't diminish the material rights of our users (that's You); therefore, no introductions of sneaky "gotcha" clauses.
  • We paid particular attention to GDPR requirements, in addition to CCPA policy, to ensure that we're adequately articulating what personally identifiable information we're processing and why.
  • We also wanted you to recognise the particular attention we pay to securing the service and keeping your private information. You've chosen it to be hidden from the public domain.
  • We will absolutely never-ever resort to selling any level of your information. Much of our information required is related to either provision of the service or improving our service, for you.
  • We occasionally like to send people marketing material, but only if they request it. We also pay particular attention to the rights to be forgotten and about allowing an "easy exit" if you need one.

The bottom line is: Your privacy and security are important. We care, and we want you to know that we do.

If you have absolutely any concerns at all, please let us know immediately. We'll be happy to discuss!

* Note: The terms are effective immediately for new users and new organisations.

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